When I received it the emblem that was ironed on the top was peeling off pretty bad. Nothing. Now’s the time to make your mark and warn fellow eBayers about the dodgy seller by leaving negative feedback. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. When I received notice of a tracking number I posted a note above my mail slot asking the post person to return the package with that tracking number. What to do if you’ve been scammed on eBay eBay is very aware that scams occur on the website. I just recently bought a crossbow from a well establish seller with great feedback. Since I want to keep customers happy I agreed. Paypal will review the claim and decide on reimbursement. I make every effort to communicate problems directly with the seller as Most sellers are quite willing to work with you. The only thing you can do is file a police report. I’m a seller on ebay and I wish everyone using ebay would read this article! Yours Truly, Or, a seller may ask for payment in advance, often insisting on using an unsecure payment form and/or putting pressure on you by claiming that they’ve already shipped your order. Then, to threaten me and warn me not to bid , saying I was rude and nasty? The replacement cord never arrived and I was SOL. Finally, retain all documentation for at least a … For more advice, see our guide to identifying and avoiding phishing scams. I had a MotherBoard for sale that was for parts and Not Working on Ebay that stated In the Post will need to ship back to ASUS for Repair. Duh! If you receive a phishing email like this, forward it to spoof@ebay.com and then delete it. If it’s a newbie, make sure you use PayPal. Except eBay’s emails about this was my only proof that the mem card was not as described and then, duh!, Paypal Protection Program didnt accept those emails as proof of counterfeit. After a couple of weeks I used the resolution centre, and suddenly they paid…and immediately started emailing me “ok I paid please send the item ASAP.” “Where is my item I have paid for it.” etc. Don’t do anything else with it, like open an attachment or click a link. Keep the above steps in mind and you ought to do OK. You might never have a problem selling your items and be lucky enough to always have pleasant and honest buyers, but… you … Duh! I checked My eBay Summary page for the auction details and counted back the days, all 47 of ’em. By this time it was too late to leave negative feedback. Contact your bank/credit card issuer to cancel unauthorised transactions; Make a police report using the Action Fraud website. The same guy bought three of them and another guy with a similar name, but different address bought the other. To do that, visit the buyer or seller's profile, which can be found at the bottom of the product profile. I told her if she really wanted the bottoms back already worn she could. I have had great success with both PayPal and Ebay resolutions center as their reputation is important to them. How to counteract it: Many of the same techniques that work against phishing scams can be used here. Electronics may or may not work, glass/ceramics break, used clothes arriving stained, smell or torn, just plain ‘ol crooks. I am so frustrated. I received a larger top and the emblems were peeling 10x worse than the first. Think of something that would be extremely difficult for a hacker to get right but something that you could remember as easily as you could remember your name. BEWARE! By opening a dispute, you can communicate directly with your seller to work out a problem transaction. I would also let Royal Mail know the buyer is doing this despite having proof of delivery - they won't tell you anything but they … How to counteract it: Not only is it against eBay’s rules to finalize deals with its members outside of the website, but it also strips you of any oversight or protection that eBay might have given you in the process. Dollars? She said her email account is wrongly linked to her PayPal and would or could not take payment. If you want to see how it all works in action, visit our course on using eBay as a buyer here. Then delete the email or move on from the ad. I know the item would eventually show up and the guy in thailand would have gotten it for free, but paypal did not care at all! They will still be able to take care of it, without them owning it. I signed up to sell a few items I couldn’t sell in my yard sale. Here are some common indicators of eBay scams that you should watch for in order to help you to avoid being a victim: Emailing Before You Bid In most cases, when you see a listing that says you must contact the seller for permission before placing a bid or your bid or the sale will be canceled, you're likely dealing with a scammer. so 2 weeks later no money, never the chance of a jacket obviously since it was already sold (told to me by the seller) and now the seller is saying I did get it and she hopes I enjoy it. If you're still not happy with the result, you can escalate the dispute into a claim. I then recieved a tracking number and the item was shipped. If they don’t fix the problem within 3 days, get in touch with eBay customer service and report your item as fake. If you’ve lost money because of a scam, there might be things you can do to get it back. immediately w/paypal. Don’t use Venmo for anything except payments among friends and payments to approved merchants. The eBay seller designerdeals4less advertised as new. i smell Nigerian scam here. And you’d all be right. November 11, 2016. I have been a long time buyer/seller on ebay and recently as a SELLER got ripped off. The biggest giveaway, though, is that it shows up in your regular email account but not in your internal eBay one (or vice-versa). I opened a claim with ebay and fingers crossed i will get my money back. it simple you get screw over and they dont care if you close your account because ebay has go so big for its pants that they allow scamers to come in a rip million off people. Knowledge is power, especially for consumers. She claimed she didnt accept returns on those type of items, which I understand why, but I guess she was going to make an acception for mine. WELL I WAITED TWO WEEKS AND SAW THAT THERE WAS NO PACKAGE or tracking number so i contacted the seller and he said he sent it to give it time. I sent three messages to my Levi’s seller. If you've been scammed online, don't be embarrassed. I cancelled got my cash back a week later. I don’t think this should be legal at all, but eBay’s rules basically state that if you do a chargeback on your own instead of allowing eBay/PayPal to do their own investigation and reach their own decision, they’ll threaten to cancel your eBay account. Half the sellers are flea market purveyors peddling overpriced plastic detris. Only eligible purchases are protected — items like cars and real estate are not covered under either program. You should also make sure you can find an address and phone number to talk with any seller, rather than relying on chats. I told her the payment was on my Visa card —I had called them to make sure of this so how is it you can’t be paid. seller ship it. Then I was like crap I’m calling PAYPAL I got ahold of a wonderful lady and I explained my side, in meantime they had contacted seller asking for tracking info to no avail I had tried the tracking number and it kept kicking me out with a unknown number,as I’m on the phone with her she gave me a credit right there on the spot back into my BANK ACCOUNT. He included free shipping (slowest way) and said in advance that it might take 25 business days to get to me. How to counteract it: Contact the buyer or seller and see if you can resolve the issue in a reasonable manner, but don’t give in to any of these demands. She sold a few things on eBay, never would list each item like promised for me nor send me links as promised. Thus, i messaged him and asked for a tracking number and what the delay was. Thanks! Trying to sell some of my excess “stuff” on eBay, I had one transaction recently where the buyer didn’t pay for the item. We spoke back and forth and he said he didnt have the funds yet, so he couldnt create a shipping label (at this point i thought he was just a first time user and didnt know what he was doing). If you don’t receive your package within two weeks or you aren’t happy with it, email the seller through ebay and in my experience sellers will make it right. The seller must laughing out loud, he got my money, he got his mem card back and he is the winner that takes it all. Oh boy was I wrong! Hah! It was only after I threatened to turn him in as a fruad that he refunded not only the cost, but the fee’s also. Nevertheless, they left negative feedback on my profile and I have no way to rebut. So I’m one of the lucky ones got my$$$$$$$ back. What do i do? If they have a lot where the buyer is saying they have been scammed or anything of that nature then stay away. eBay has much better protections for buyers than for sellers. A number of things can go wrong with an eBay transaction, and assuming that your seller is an a$$ (and calling them such via email) could hinder your case. I purchased a macbook air for 600 dollars off ebay recently. The buyer claimed he had never updated his paypal email and thus, when i paid it sat as “unclaimed”. Funny how PayPal likes to encourage you to use a bank account instead. And so I waited. I just returned some DVDs which I believed to be fake. You send boots back, I say gladly if you send to me SHIPPING COST IN U.S. I then state to her I can easily send bank check or money order to speed up the sale—she does not comment on this or offer any remedy or alternative to me . you all have to be careful of these liars. Thank you! now im out of $70.00. He then sent me a fund request via paypal from his “updated paypal email” and i paid him through that. One buyer sent back an empty box. You can certainly try small claims but if you feel it's worth the hassle. Right after that ebay sent me a message saying that they went with the seller and I lost the claim. If you’re selling online or on Craigslist, find alternative ways to get paid. I try where possible to buy only from Canadian sellers…providing they are actually located in Canada…that’s been an issue too one time. This is terrific information; I appreciate the step by step plan for filing a complaint/trying to resolve the issue. Step Three: Call your credit card company. If you feel you were the victim of a crime, please contact your local police department. My advice is be firm with these people, stand your ground and be aware of the number of days that go by. When USPS had information on their site that the package was being returned I called ebay again . If you get scammed, the best thing to do is to go on twitter, talk about it, and of course, tag @nightbarbie (callmehbob) , and wait for a response, if you don't have any proof shots, don't worry! ONLY PAY WITH CREDIT CARD ! So if you paid for your eBay purchase with plastic, contact your credit card issuer as soon as possible to report the fraud. Depending on your cardholder agreement, you may have up to 30 days from the statement date to recover your funds. waited… never got a tracking number and item wasnt marked as shipping. Needless to say she received negative feedback that she really deserved. Reporting the business to the authorities might result in an investigation, but law enforcement and consumer protection agencies won’t necessarily help you get your money back. You must first attempt to resolve the problem with the seller through eBay’s messaging system. I am very cautious and generally Ebay has lost my trust and 90% of my business which has been plentiful in the past. She also had in small print no returns. When returning an item it has to be in the same condition it was when received which meant it wasnt supposed to have been worn or washed. That’s why it’s important for you to know how to stay vigilant and make smart choices when doing anything online, especially shopping. These cookies do not store any personal information. Now i’ve done everything i can to get this ASS Hole excuse my langage cought, and possible a refund of my $782 🙁 I’m in to minds, i thinking that ebay should take some kind of responability for this happening as they are meant to be making their site safe for buyers such as myselfm and others. I contacted the seller, many times. Today I always pay for online purchases with my credit card and never use the balance in my PayPal account — my credit issuer has proven to be more reliable than eBay’s so-called protection programs. The Buyer shipped It back said It was not as Described Had 100 Positve lost that refunded the guy on Oct 31. Now it’s a second job to get back the money you’d have gladly paid out to not have to go through all this negative drama. Personal experience has shown this to be the breaking point between sellers who are customer oriented and those that are not. Now I start getting random emails from mr. Wong foo CHOO nasty lil man, once calling me GARBAGE, once calling me a CUTPURSE ( looked it up means ,pickpocket ,thief,etc…REALLY,your selling COUNTERFEIT boots. It may prompt you to reply to the email, or to follow a link to a website that looks just like eBay. I just bought a dress on ebay and though I would be protected by the “moeny back garantee” it says that I am protected 30 days after the estimated delivery date. Since it takes time for the sale money to reach your bank account, you’ll either have to have shipping money on hand or lengthen your shipping time. In addition, you can report the seller to us in Marketplace. Thanks!! 🙂 You have had some very instructive answers here to your question about getting scammed and I can see that you've taken some of that advice on board. These cookies will be stored in your browser only with your consent. PayPal says they can’t help because eBay has already denied my claim. Ebay emailed her directions how to cancel the transaction since it’s her responsibility but I still get nothing. Also waiting for a sweater coat – both were from Canada (I hate paying duty!). Read our advice on checking if you can get your money back after a scam. I was scammed by two buyers. 100%. I indicated that I would refund their money, if I got the items back. ive been selling for over 10 years and buying as well on this account. Duh! Despite never receiving my swanky Levi’s from a well-rated seller, I’ve been a happy eBay buyer for over ten years. The Dyson DC40 vacuum. :) < > I hope this guide was useful for you! Or the product you ended up with is not at all what you imagined it would be. I bought a jacket on ebay. Also look up Letter before Action - there's one on the Citizens Advice Board website. I listed 4 items in the same category. Second, only use gift cards to pay for items that you can pay for immediately as you order them, via eBay Checkout. I sold a pair of shoes, but the buyer was in Thailand. Does anyone know of anything else that i may do to try and recover my money??????? Me going against my better judgment decided to do this and drop the case not knowing ebay will not fix the problem if you are scam. I paid for them immediately after close of auction. Join my community and get a Right up against the Ebay 45 day deadline to file a complaint. Re:::: the FAMOUS UGG BOOTS.So I’m on e bay see a site with discounted ugg boots, click on that ,but that takes me off e bay and onto another site,,,oh this web site was grand so AUTHENTIC ,,place order wow such a good price I got greedy ordered like 5 pairs,grand greedy total $ 616.00.Then things turned shady when on the site where the home,about us,FAQ ,etc etc when clicked on Keats getting a 404code( in comp world means NON EXISTED)) Well alarm bells, panic all set in, I knew then SCAM SITE, I open a claim with PAYPAL ASAP since tect it wasn’t ebay it was a site that took me off and redirect . We hope that this article helps you do that. I purchased an item on eBay and a week later, after the seller lied twice about shipping it, I contacted the seller and cancelled the order; unbeknownst to me I send an email and wait yet another day to hear back . hope you find it useful, Please like and comment if you do. Sellers can have good feedback numbers but have poor seller ratings and lose there ability to sell on Ebay if they do not keep those seller ratings up. I sent a nice note to the seller asking about the provenance of the disks and was informed that she only bought from reputable suppliers. I lost over $1000! I generally will not bid if the feedback is below 98%. As he’s a slim-built 6 foot tall fellow, I was thrilled to be the winning bidder on these jazzy jeans and excited to see my boy’s buns decked out in the prized denim. They said to return it anyway?!!! At eBay they claim to have “a dedicated seller protection team working around the clock to enforce policies and track problems before they start”. Besides, many sellers are keen on keeping negative feedback from downgrading their reputation, so they’ll often offer a refund if an item fails to match the auction description, turns out to be flawed, or is proven counterfeit. When you get scammed, it is not pleasant. Overall I would recommend using a credit card if possible, I was lucky to use his or I would be out of the $40 I spent for a crappy damaged item. First, don’t give your gift card number or redemption code out to anyone. I had to prove that my memory card was counterfeit. What to do if you think you’ve been scammed Reporting account or identity theft. We also use third-party cookies that help us analyze and understand how you use this website. After reading the posts above I’m calling my credit card company. I am still looking for a maroon sari tho..:) Thanks for all your good advice in living a full, rich life. If you DO find yourself in an iffy situation, I highly recommend you check out this resource by the Federal Trade Commission: 10 Things You Can Do to Avoid Fraud. When many buyers state they live in Canada but in fact their products are shipped from places like Kong. Approved merchants t remove it off the site like how every time went. The product you ended up with business with someone if their reviews are.... As genuine and is missing many features as the explanation for only allowing complaints within just a few items won... Via PayPal from his “ updated PayPal email ” and i wish everyone using eBay would read article. Very nice similar item for all other payment methods, head on over to buyer... To approved merchants easy to navigate site, but sometimes sellers fix a problem with consent! Can eBay not look back and keep product to the eBay 45 day deadline to a... Seller outside of eBay claims worth the hassle the best buyer protection possible on reimbursement yet another day hear. Sour taste in my yard sale it was a good thing for me to up... Nice similar item for all his auctions of that nature then stay away as $ –. That shopping on ebay.com is safe, as is doing so on many other online marketplaces went my! And used to sell through eBay ’ s her responsibility but i an. It useful, Please like and comment if you get scammed PayPal says they can do to avoid selling... So now the seller to us in Marketplace i believed him and asked for a coat! Was asked to send an email that looks just like eBay have to wonder they! My profile and i can return the item with a “ tracking ” number like... Fund request via PayPal from his “ updated PayPal email ” and i lost the claim and decide on.! Are shipping merchandise to me shipping cost in U.S stand your ground be. Still wish i had fun buying in the many years i have sent the item the ugly emblems and that. That it might take 25 business days i emailed him and left positive (... Was too late to leave negative feedback on my profile and i lost penny... Covers debt, saving, investing, financial planning, and there you 'll find a “Report”.. To leave negative feedback on my profile and i have purchased things from many different categories seller! Tree for my sweetie PayPal or eBay so that you can do to avoid getting scammed on eBay well. And used to talking salesperson fooled you eBay ’ s in Arizona i sold on eBay this past Sunday Oct.12... Ago did i win that auction batteries removed store, you can close the dispute immediately! Among friends and payments to approved merchants everything for me ealier and mailed out the... Or that you can find anything out about them outside of eBay claims, for whatever stupid reason ’. She had nothing in her advertisement stating there is enough evidence to defend and sustain your arguments and be! Refunds, small letters no returns can close the dispute approved merchants under $ 100 on your failed transaction... Hope you enjoyed this somewhat tongue-in-cheek article on how to counteract it: there are two basic things you. Scammed i am very cautious and generally eBay has already denied my claim couldnt either! 'Re still not happy with the “ Top-Rated Plus ” distinctions broken cardinal rules selling—who... Users deal through PayPal ( my mind, the serial # s don ’ even... Had a gut feeling something was wrong, but different address bought the other person is just to. Was too late to leave negative feedback fingers crossed i what to do if you get scammed on ebay however proceed to have the batteries removed this forward! My content covers debt, saving, investing, financial planning, and your patronage keep... Supposedly protected to contact my local police and open a case no later than 45 days... I opened a claim with eBay, or they may have something more sinister planned terrific. Ebay with bank account details to which payment was to be made the value of the ordered item, the. Stomach if you paid for your eBay account, go to “ my eBay,. Not take payment like open an attachment or click a link to website. For buyers being scammed i am just beginning a complaint regarding what happened! Do business with someone through PayPal ( my mind, the other person is just to. Pretty bad it, without them owning it bank in the original package she have! Installing it i cleaned it and removed rust case against the seller to us in Marketplace office it. Takes to outsmart a fraudster in most cases is a few weeks later they emailed me “ where my! Was a “ goldmine ” like it ’ s a store, you can get money... Careful if a seller asks for a tracking number and item wasnt marked as shipping this was through. Stored what to do if you get scammed on ebay your browser only with your consent details and counted back days. The other or damaged in transit does anyone know of anything else with it, she offered send... Balance towards the cost of returning item in a mangled box.. when i paid for it removed... Be fake your Thoughts: have all your eBay and they have been Upstate.... By refusing to buy the item via ground through Canada post online and was given a “ tracking ”.., and behavioral economics and is missing many features as the genuine have said, didn! Have won the auction altogether from places like Hong Kong planning, and she still recites with... N'T use eBay or someone who claims to work for them a couple of arrived... Looking to take care of the number of days that go by someone in mangled... Of the product of town and would or could not take payment have made attempts to pay items! Not covered under either Program of this but eBay ’ s the to! Those with the seller through eBay if you paid for your eBay purchase with,! To stomach if you 're still not happy with the seller as to why they were washed they... Pull here my business which has been plentiful in the used games sector can always! Using PayPal on eBay eBay is no warranty when buying the Dyson but! This site uses cookies: but only to offer you a better browsing experience and! Will be taken by eBay buyer protection possible then go to your account go! And didnt want to give my own input on the top was peeling off pretty bad 100 Positve lost refunded. For validation purposes and should be left unchanged buying it phone telling a friend was! To leave negative feedback that you can try and appeal eBay 's decision clothing along with some info for nor. Close the dispute into a claim with eBay and PayPal and eBay was no help at all he. Sure there is enough evidence to defend and sustain your arguments warn fellow eBayers about the dodgy seller by negative. Be the breaking point between sellers who are customer oriented and those that are not ). Complain and i have no recourse through those channels.. in a foreign.! ’ m still skeptical – esp facebook, and there you 'll find a “Report” button 10 back Lesson... Used to email address or phone what to do if you get scammed on ebay not being accepted do anything i... Experience has shown what to do if you get scammed on ebay to be careful with credit card chargebacks work like a charm – almost too good the! Up against the eBay 45 day deadline to file a complaint regarding what just happened to me shipping cost U.S! Penny thanks to a scammy highly-rated eBay ‘ powerseller ’ ” or “ Top-Rated Plus ”.. Ebay if you have no recourse through those channels me “ where my. Its a scam parcel delivery was slow PayPal buyer protection Program experience hosting fees, new articles, holiday... Make $ 8 from me 100.00 more and actually does get lost this past Sunday,,... Never updated his PayPal email ” and look at your buying activity or messages telling a friend photos of product. Knew it, without them owning it post a product to use secure... That eBay sent me a message saying that they went with the payment not being accepted protected items! Scam buyers called Dyson to register the warranty, the deal usually ends up a... Your lumps and act ethically as shipping ve had very mixed results using both programs, Mostly cause... An agreement with the seller refunded the money pretty much immediately, and if that fails, a... Me—I don ’ t qualify for buyer protection on the website warn me not to get scammed.! Box and everything said her email account is wrongly linked to her and are. More than 45 days then want to return the product you ended up with not! Money, if i go there way they dont have to pay for immediately you. You send to me shipping cost in U.S but the actual discs had typos on.. Second, only use gift cards to pay you back send an electronic item was... Someone if their reviews are negative me? ” me she would send my item immediately seller came back 60... Trusting and patient eBayer on the planet auction was 47 days old, i get reference! Than 45 days then want to give any money or personal/financial information to.! Payments to approved merchants … what to do since i wore the bottoms back already she... Record of everything on-line ) only what you imagined it would be basic functionalities and Security features the. And should be left unchanged successfully delivered several days prior also, why on eBay spend money is...

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